by M. Anthony Sacco for Stratalyne
In his classic work, The Goal, Eli Goldratt established himself as not only an expert on solving problems in the manufacturing environment but also in general. He is well known from this work. As one who developed the model of the method of constraint based management, to me, it seems so naturally related to the commonly used management by exception practices as well. It goes beyond the innovative problem solving technique. In its way it demonstrates a creative approach to communicating about constraint theory. That made his work so well accepted and sustained its value.
The Goal weaves together the constraint theory as it relates to manufacturing with an (I think not so subtle) awareness of how constraints affect people’s lives. And it focuses the ability to solve life’s problems. Inversely, this leads to the concepts like strengths focused talent management, value of leveraged diversity and emotional content awareness approaches (see Strengths Based Leadership and others). And then this can be extended to the next level. The level which speaks to the flow of constraints within a closed system. And the natural movement as one is relieved and another is uncovered.
So, if you haven’t already done so, I recommend you read Goldratt. Let his message soak into your problem solving process and general thinking.